Terms of Service.

1. Acceptance and scope

Effective May 26, 2026. Last reviewed May 26, 2026. These Terms of Service (the "Terms") are a binding agreement between you (the individual or entity you represent, "you" or "Visitor") and Hydor Health, a company organized under Texas law with its principal place of business in Houston, Texas, U.S.A. ("Hydor Health," "we," "us," or "our"). By accessing hydorhealth.com (the "Site") or any material offered through it (the "Public Materials"), you accept these Terms in full. If you do not accept them, do not use the Site.

These Terms govern the public surface only. They do not govern the clinical surfaces of the Hydor Health platform, the Sovereign Health Nodes, Hydor OS, Hydor MIM, Dr. Kai, or any production capability offered to a ministry, federal counterpart, health system, payer, or capital partner. Each such engagement is governed by a separately signed agreement. Where a conflict exists, the separately signed agreement controls.

If you accept these Terms on behalf of an organization, you represent that you have authority to bind it and that the organization is also bound. References to "you" include both the individual user and the organization.

2. Effective date, modifications, and notice

These Terms are effective as of the date in Section 1 and remain in effect until modified or terminated under Section 12. We may modify these Terms to reflect changes in our practices, services, applicable law, or regulatory guidance. The current version is always posted at this URL.

Where a modification is material (a change in the limitations of liability, the dispute resolution mechanism, or the license under Section 6), we will provide thirty days of advance notice on the Site and, where we have your email, by email. Continued use after the effective date constitutes acceptance. If you do not accept, your sole remedy is to discontinue use before the effective date.

3. Eligibility and representations

You represent that you are at least eighteen years of age and have the legal capacity to enter a binding contract. The Site is not intended for persons under eighteen.

If you are acting on behalf of an organization, you further represent that you are duly authorized, that the organization is duly organized and validly existing under the laws of its jurisdiction, has full power to be bound, and that your use of the Site does not violate any agreement, policy, or law applicable to the organization.

You further represent that you are not located in, under the control of, or a national or resident of any country subject to comprehensive sanctions administered by the U.S. Treasury Department Office of Foreign Assets Control, and that you are not listed on any U.S. government list of restricted parties, including the Specially Designated Nationals and Blocked Persons List.

4. Accounts, credentials, and security responsibility

The Site is primarily a public surface and does not generally require account creation. Where a feature requires an account or credentials (for example, a gated investor portal or vetted-party download archive), you agree to provide accurate, current, and complete information at registration and to update it promptly when it changes.

You are responsible for the confidentiality of any credentials issued to you and for all activity under them. Notify Hydor Health promptly at security@hydorhealth.com of any unauthorized use or suspected breach. Hydor Health is not responsible for any loss arising from your failure to comply with this Section 4.

5. Acceptable use and prohibited conduct

You agree to use the Site only for lawful purposes and consistent with these Terms. You agree not to use the Site in any manner that, in our reasonable judgment, violates law, infringes a third-party right, interferes with Site operation or security, or impairs the experience of any other Visitor.

• No scraping or automated accessNo access by automated tool, bot, spider, scraper, or crawler, except for well-behaved search engine indexers acting in accordance with our robots directives. Bulk extraction is prohibited.
• No reverse engineeringNo reverse engineering, decompiling, or disassembling of any software or model on the Site, except as expressly permitted by applicable law notwithstanding contractual prohibition.
• No unauthorized security testingNo probing, scanning, or testing of the Site, and no circumvention of any security or authentication measure, without our prior written authorization. Coordinated disclosure is welcome at security@hydorhealth.com.
• No impersonationNo impersonation of any person or entity, and no misrepresentation of affiliation, including by submitting an inquiry under a false name or under the name of an organization with which you are not affiliated.
• No malicious contentNo upload or transmission of any virus, worm, trojan horse, ransomware, time bomb, or other malicious code intended to disable, damage, or limit any system.
• No infringementNo use that infringes any patent, trademark, copyright, trade secret, right of publicity, right of privacy, or other proprietary right of any third party.

6. Intellectual property and limited license

The Site, the Public Materials, and all underlying software, models, designs, trademarks, service marks, trade names, logos, text, graphics, photographs, audio, video, and other content (the "Hydor IP") are owned by Hydor Health or its licensors and are protected by U.S. and foreign intellectual property laws. Nothing in these Terms transfers any ownership interest to you.

Subject to your continued compliance, Hydor Health grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access the Site and download the Public Materials for personal or internal business reference. Any other use, including reproduction, modification, distribution, public display, or creation of derivative works, requires our prior written consent.

The Hydor IP includes the marks "Hydor," "Hydor Health," "Hydor OS," "Hydor MIM," "Sovereign Health Node," "HealthID," "THIA," "TruthChecker," "AutoRAG," "Clinical Circuits," "Dr. Kai," "MyVoice," "Hydor Diplomatic Academy," and "HealthDx." Use of any mark without our prior written consent is prohibited.

If material on the Site infringes a copyright you own or control, send a notice under the Digital Millennium Copyright Act to legal@hydorhealth.com satisfying 17 U.S.C. § 512(c)(3).

7. Submissions

Any personal information you submit through a form on the Site is governed by our Privacy Policy at /legal/privacy. Review it before you submit personal information.

Any non-personal information you submit through the Site or any other public channel, including feedback, suggestions, comments, ideas, and proposals (collectively, "Submissions"), is treated as non-confidential. By making a Submission, you grant Hydor Health a perpetual, irrevocable, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, modify, distribute, display, perform, and create derivative works of the Submission for any purpose.

Press inquiries directed to Hydor Health through the Site are treated as non-confidential and may be quoted, except to the extent the parties have agreed in writing in advance that a specific exchange will be treated as on background or off the record.

8. Third-party services and links

The Site may contain links to third-party sites, services, or resources not owned or controlled by Hydor Health. We do not endorse any third-party resource and are not responsible for its content, accuracy, availability, or practices. Your use is at your own risk and subject to the terms of the relevant third party.

Where the Site embeds a video, form, or similar resource served by a third party, the third party may collect information about your interaction in accordance with its privacy policy. The privacy posture for embedded resources is described in our Cookie Policy at /legal/cookies.

9. Disclaimers and no medical advice

The Site and the Public Materials are provided "as is" and "as available" without warranty of any kind, express, implied, or statutory. To the maximum extent permitted by law, Hydor Health disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, availability, and quiet enjoyment, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Site will be uninterrupted, error-free, or free of malicious code, or that errors will be corrected. We do not warrant the accuracy or timeliness of information in the Public Materials and reserve the right to modify or withdraw any Public Material without notice.

The Site does not provide medical, clinical, diagnostic, or therapeutic advice and does not establish a clinician-patient relationship. Nothing here substitutes for the judgment of a qualified clinician. If you have a clinical question or emergency, contact a qualified clinician or call your local emergency number.

Production clinical surfaces on the Hydor Health platform are governed by separate clinical agreements, by the Health Insurance Portability and Accountability Act of 1996, by the Texas Medical Records Privacy Act where applicable, and by the THIA governance framework. Nothing in this Section 9 disclaims any obligation assumed under a signed clinical agreement.

10. Limitation of liability

To the maximum extent permitted by Texas law, in no event will Hydor Health, its affiliates, or their respective officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including damages for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or cost of substitute services, arising out of or relating to these Terms or the Site, whether based on contract, tort (including negligence), strict liability, or any other theory, and whether or not Hydor Health has been advised of the possibility of such damages.

To the maximum extent permitted by Texas law, the aggregate liability of Hydor Health for all claims arising out of or relating to these Terms or the Site will not exceed the greater of (a) the total amount you actually paid Hydor Health in connection with the Site during the twelve months preceding the claim, or (b) one hundred United States dollars ($100.00). The public Site is provided without charge and this cap reflects a reasonable allocation of risk.

Nothing in this Section 10 limits any liability that cannot be limited under applicable law, including liability for fraud, gross negligence, or willful misconduct, or any liability that cannot as a matter of public policy be limited by contract. Where law does not allow the exclusion of incidental or consequential damages, Hydor Health's liability is limited to the maximum extent permitted.

11. Indemnification

You agree to defend, indemnify, and hold harmless Hydor Health, its affiliates, and their respective officers, directors, employees, agents, suppliers, and licensors from and against all claims, demands, actions, suits, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your use of the Site, (b) your violation of these Terms, (c) your violation of any applicable law or third-party right, or (d) any Submission you make.

Hydor Health reserves the right, at its expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which case you will cooperate in asserting any available defense. You will not settle any matter without our prior written consent if the settlement would impose any obligation on Hydor Health or require an admission of fault.

12. Term and termination

These Terms remain in effect for as long as you access or use the Site. Hydor Health may suspend or terminate your access at any time, with or without cause or notice, including for any breach of these Terms or conduct that, in our reasonable judgment, exposes Hydor Health or any other person to legal, security, or reputational risk.

On termination, the licenses granted under Section 6 terminate immediately and you must cease all use of the Site. Any provision that by its nature should survive will survive, including Sections 6, 7, 9, 10, 11, 13, 14, and 16.

13. Governing law and venue

These Terms are governed by and construed in accordance with the laws of the State of Texas without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to Section 14, the exclusive forum and venue for any dispute arising out of or relating to these Terms or the Site is the state or federal courts in Harris County, Texas. You and Hydor Health each consent to the personal jurisdiction and venue of those courts and waive any objection to jurisdiction, venue, or convenience of forum.

14. Dispute resolution, arbitration, and class-action waiver

Before any formal proceeding, you agree to send a written notice of dispute to legal@hydorhealth.com describing the nature, basis, and relief sought. The parties will attempt in good faith to resolve the dispute through informal negotiation for at least sixty days from the notice date.

If informal negotiation fails, the dispute will be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules then in effect, held in Harris County, Texas, before a single arbitrator, who may grant any remedy otherwise available in court, subject to Section 10. Judgment may be entered in any court of competent jurisdiction.

You and Hydor Health each waive the right to participate in a class, collective, private attorney general, or representative proceeding for any dispute covered by this Section 14. The arbitrator may not consolidate claims of more than one person.

Notwithstanding the foregoing, either party may bring a qualifying claim in small-claims court and may seek injunctive or equitable relief in court to protect intellectual property or confidential information pending arbitration.

15. Notices to Hydor Health

All legal notices to Hydor Health under these Terms must be in writing and delivered to Hydor Health, Attention: Legal, Houston, Texas, U.S.A., with a copy to legal@hydorhealth.com. Notices are effective on receipt. Notices delivered by other means are not effective.

Hydor Health may provide notice by posting on the Site, by email to the address you provided, or by any other means reasonably calculated to provide actual notice. Notices to you are effective when posted or sent, whichever occurs first.

16. Miscellaneous

Entire agreement. These Terms, together with the Privacy Policy and any document referenced here, constitute the entire agreement between you and Hydor Health with respect to the Site and supersede prior understandings on the same subject.

Severability. If any provision is held invalid or unenforceable, the remaining provisions continue in full force and the invalid provision will be modified to the minimum extent necessary to be enforceable while preserving the original intent.

No waiver. Our failure to enforce any provision on any occasion is not a waiver of the right to enforce it later. No waiver is effective unless in writing and signed by an authorized representative.

Assignment. You may not assign any rights or obligations without our prior written consent; any purported assignment is void. Hydor Health may assign without your consent, including in a merger, acquisition, reorganization, or sale of all or substantially all of its assets.

Force majeure. Hydor Health is not liable for any delay or failure caused by an event beyond its reasonable control, including act of God, natural disaster, public health emergency, war or terrorism, labor dispute, utility or telecommunications interruption, governmental action, or network failure.

Headings are for convenience only. Questions go to legal@hydorhealth.com or by mail to Hydor Health, Attention: Legal, Houston, Texas, U.S.A.

17. SMS and messaging program

Hydor Health sends customer-care text messages: callback confirmations, scheduling notes, and replies to inquiries you start with us. We send these only after you give consent on a form or on a call. We do not send promotional texts under this program.

Opt out at any time by replying STOP to any message. You can also opt out by emailing hello@hydorhealth.com or by telling us on a call. After you opt out we send one confirmation and then stop. For help, reply HELP, email hello@hydorhealth.com, or call +1 (832) 662-3434.

Message frequency varies. Message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

How we collect, store, and protect mobile and SMS data, including the consent record, is described in our Privacy Policy at /legal/privacy. Consent to receive texts is never a condition of using the Site or of any purchase.